BUSM 7353 - Conflict Management

3 credits

Conflict can come from any number of directions: project complexity, misaligned stakeholders, diverse team members, scarcity of resources, or competing organizational structures. Effective leaders must identify and manage conflicting values and priorities that are in tension with each other. This course focuses on the approaches that a leader can use to resolve both internal conflict within an organization and conflict between organizations and other parties.

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